FAQ

Yes — we provide a free, no-obligation quote and in-home inspection, conducted by one of our experienced and local consultants.

Once you've booked in, our consultant will visit as soon as possible—typically within 1–2 business days, depending on your location and schedule.

We cover Melbourne and the surrounding suburbs. Contact us with your address to confirm whether we're servicing your area.

Simply reach out via our website "Book a Free Quote", phone, or email. We'll arrange a convenient time for your complimentary visit.

Our consultant will:

• Assess the condition of your tiles and grout
• Identify any leaks or damage
• Offer expert recommendations and transparent pricing

You'll receive a detailed, obligation-free quote tailored to your situation.

Absolutely. All our consultants are highly trained professionals, and our work is fully insured for your peace of mind. We comply with Australian tile and waterproofing standards.

We source high-quality grout and tile products suited to your space and usage—whether ceramic, porcelain, natural stone, or mosaic. Waterproofing materials and sealants are carefully selected for durability and effectiveness.

The duration varies by job size and complexity. Most regrouting tasks are completed within a day or less; for leaking showers, it may take 1–2 days, including curing time.

Yes — we leave your space clean and tidy, properly disposing of old materials and ensuring the finished area is ready for use.

Yes — we stand by our workmanship. We offer a satisfaction guarantee and warranty on all repairs and installations. Details will be provided with your quote.

We provide straightforward aftercare advice, including using pH-neutral cleaners, avoiding abrasive tools, and proper sealant application. Regular cleaning helps prolong the life and appearance of your tiles.